Touratech Shop

Delivery

The shipping will be determined when we will ship your order, we use UPS, Fedex, Canpar, Purolator, Postes Canada, DHL ou Dicom depending on your location and delivery time/price. Delivery 3-5 business days for items we have in stock. If an item is not in stock, delays are normally between 2-3 weeks otherwise it's not in stock in Germany.

We ship to P.O. Box but for multiple box shipment there will be additional fees, contact us with your full address and products required for a quote.

FREE shipping for orders over 100$, 14.95$ on orders below 100$

A tracking number will be provided to you by email.

Our cut-off time is 12:00 PM ET. Orders are processed within 24 hours except week-ends and holidays.

There is a fee of 15$ if you provide the wrong shipping address.

Returns

No re-stocking fees on returns or exchanges. 30 days after purchase, 7 days for helmets or clothing.

Buyer is responsible for shipping on returns, we can provide a return label, here is the amount that will be deducted from your return:

  • Envelope under 1 inch thickness: 9.95$
  • Small box, volume under 2000 po3: 14.95$
  • Large box, volume over 2000 po3: 24.95$

If goods are found to be defective, no shipping fees will be applied

Click here to download return form: Return Form

Return form must be approved by Touratech Canada before customer returns goods (info@touratech-canada.com) including pictures of the item returned if it’s defective or damaged.

All items must be returned brand new with all hardware and the packaging must be in a decent condition. Any product showing damages will have a re-stocking fee applied up to 50% of the item value.